Our Privacy Policy

Last Updated: August 10, 2023

It is our mission to help Schools and parents deliver meaningful learning experiences. To achieve this, we build easy to use tools that help make things simple for schools and parent to empower them to focus on the important things. It is hence critical that we create a safe and secure environment where Schools, teachers, children, parents, and content providers freely share content and ideas. Creating such a safe and secure environment is central to the success of our endeavours.

Introduction

This Privacy Policy governs the use of data collected by our websites HybridLearning.in, and our apps – HybridLearning.in community of Educators, Student (hereafter, collectively referred to as “the Service”, “HybridLearning.in”, or, “the HybridLearning.in Service”). By using HybridLearning.in, you are agreeing to this Privacy Policy. If you do not agree, please refrain from using Toddle. You can contact us anytime with queries about this Privacy Policy at info@HybridLearning.in.

Definitions

“Profile”
This includes personally identifiable information that we collect when you create an account. This may include First Name, Last Name, Email, and Phone Number of the user.
“Class Journal”
This includes all the content added to the class journal.
“Academic Plans”
This includes the Programme of Inquiry, Academic year Plans, Learning Experiences, Assessments, Schedule, Reflections created by the teachers using the planning elements on Toddle. The external resources added by the teacher are not included in this.
“Messages”
This includes the messages sent via HybridLearning.in – both from parents to teachers and vice- versa.
“Student Portfolio”
This includes all the content added to a specific student’s portfolio including student persona.
“Student Data”
Any data collected by HybridLearning.in that can be linked back to an individual student. This contains name, age, Email ID, name of parents, school name, and the assessment data.
“HybridLearning.in Resource Bank”
A collection of all the Academic Plans created by teachers. By default, the Academic Plans are private to the school.
“Insights”
HybridLearning.in analyses the data collected from the teachers and students and converts them into actionable points to support teachers in teaching and learning. This set of actionable data-points is collectively referred to as Insights.

What is HybridLearning.in?

HybridLearning.in is an all-in-one SaaS based learning management system (LMS), community portal and engagement platform for K–12 schools.

Everything in One Place

  • One platform to connect, communicate, and collaborate School community asContent providers, Parents, Teachers, Students.

Enhance Teaching and Learning

  • Utilise the latest pedagogy, track student progress, and innovate teaching and learning.

The Whole Student

  • Support the development of the whole student, their academic growth, and wellbeing with Social Emotional learning, Life Skills, Outside the box learning.

Everyone Engaged

  • Easy content and group management keeps people informed and information relevant to them, in one place.

Market-leading Integrations

  • Enhance daily workflows and centralise systems for schools and families.

Support Every Step of the Way

  • Drive success with students and teachers’ engagement, professional services, and a legendary support team.

HybridLearning.in and Privacy Certifications

HybridLearning.in is a signatory to the Student Privacy Pledge, agreeing to a set of principles intended to safeguard student privacy, including responsible stewardship, protection, and transparent handling of student personal information.

Compliance with GDPR

HybridLearning.in collects minimal information from you and only uses it for the purposes explicitly called out in the Privacy Policy. The data collected is stored securely using industry standards. All the details with regards to the nature of the data collected and the reason for collecting it can be found in the Privacy Policy. HybridLearning.in executes a Data Processing Agreement with all the schools in the Global south and Global North Regions.

Data collected by HybridLearning.in

We only collect the data that we need for providing HybridLearning.in services. It is our honest endeavour to minimise the data that we collect about our users.

We collect information from all individuals creating an account on HybridLearning.in. This includes School community of teachers, students, parents, and content providers.

We also collect log data from all the visitors to our website and teachers and school administrators willingly leaving data for our marketing campaigns.

Below is a list of data that we collect from our different users and how we refer to it:

“Profile”: This includes personally identifiable information that we collect when you create an account. This may include First Name, Last Name, E-Mail and Phone Number of the user.
“Class Journal”: This includes all the content added to the class journal.
“Academic Plans”: This includes the Programme of Inquiry, Unit Plans, Learning Experiences, Schedule, Reflections created by the teachers using all the planning elements as specified in the customisable templates. The external resources added by the teacher are not included in this.
“Messages”: This includes the messages sent via HybridLearning.in – both from parents to teachers and vice- versa.
“Student Portfolio”: This includes all the content added to a specific student’s portfolio – photos, videos, notes, comments etc.
“Student Data”: Any data collected by us that can be linked back to an individual student. This contains name, age, Email ID, name of parents and the school’s name.
“Log Data”: We collect log data such as your IP address, browser type, device type, operating system, and your mobile carrier. Additionally, we also use cookies to keep you logged into your system to improve your user experience.

Why do we collect this data?

We use the collected data only to provide services to you as laid out in the Privacy Policy and as authorised by your school. Below are a few use cases that we have for the collected data:

  • Allow users to retrieve, view and edit Academic Plans
  • Allow users to access and use our various features such as Journal Content, Activities, Messages etc.
  • Send notifications about activities and updates on your account.
  • Analyse usage information to investigate, prevent, and detect activities on our service that we believe may violate the law or applicable regulations.
  • Provide customer support to users.
  • Derive insights from usage trends to develop new features or to improve the existing ones.

Where do we store the data?

  • Our data is hosted on Amazon Web Services (AWS) servers.
  • For our users in Global south and Global north, we store the data in servers in United States of America to ensure compliance with GDPR.

What is the data NOT collected for?

  • We do not allow advertising or sharing data for advertising for any data collected through HybridLearning.in
  • We never display ads, share data for the purpose of displaying ads, or allow data collection by advertisers or data brokers.
  • We never sell data to anyone for any purposes.
  • We never allow profiling of our users for targeted online ads

Data Retention

HybridLearning.in will keep your data for only as long as it is required or as mandated by law or as requested by the 3rd party. Before deleting your data, HybridLearning.in will send out 3 reminders to you.

When does HybridLearning.in share data with third parties?

We are not providing data to any third-party services provider because we are developing complete internal tools and features,

Third Party Analytics

We are not providing data to any third-party services provider because we are developing complete internal tools and features,

Third Party Analytics

  • To improve your experience with HybridLearning.in, we collect and use aggregate data about usage patterns of how you use
    HybridLearning.in – for example, how you interact with various features on a page, the buttons that you click, the time that you spend on a page, etc. This is done to streamline existing user experience and to provide you a better experience of using HybridLearning.in.
  • We use a small number of third-party services to collect and analyse this data (such as Google Analytics, Sentry). These services are contractually obligated only to use data about your usage of HybridLearning.in to provide analytics services to us and are prohibited from sharing it or using it for other purposes.

Cookie Policy

We use Cookies and other similar services (such as Local Storage) to keep you logged in to HybridLearning.in, customize your HybridLearning.in experience, understand how you use HybridLearning.in, and promote HybridLearning.in to relevant schools and parents. You can remove or disable cookies via your browser settings, in which case your experience with HybridLearning.in will not be optimal.

Abandoned accounts

We consider an account to be abandoned if it has not been accessed for over a year. We will delete an account and all content associated with such accounts. However, to prevent accidental deletion, we will notify the teacher, the school and any other email IDs associated with the account and provide an opportunity to download the data of the abandoned account.

Viewing, editing or porting your information

Parents are encouraged to work directly with school to make any changes in your data. If however, you need to get in touch with us, you can write to us and we will work with the school and do our best to make the required changes.

Administrators, parents, students and teachers can directly edit their information in their Toddle profiles. Schools also have a right to use any other similar service and can place a request to get all their data. We will do our best to comply to such requests. Once the pending request is processed, the data retention and deletion policies will be followed.

Deleting Toddle Account

You have the right to “forget ability”, i.e., we will remove all your information from our systems if you so wish. If you would like to delete your Toddle account or any content submitted to HybridLearning.in, please reach us. We will notify you with email before deleting your account from our database. After receiving your request, we may still retain information for up to 365 days to provide customer support and prevent accidental deletion.

Data Protection Practices

We follow the latest, industry standards to protect your data. Some measures that are in place include use of highly secure, access-controlled data centres, data encryption in transit, and encryption data at rest etc.

Despite these measures, in the event of a security breach, we will notify affected account holders within the amount of time required by the local law or by HybridLearning.in internal data breach policy, whichever is more stringent, so that you can take steps to keep your data safe.

Changes to the Privacy Policy

We may from time to time make changes to this Privacy Policy to account for changes to our practices or applicable law. If we make changes to this Privacy Policy that we believe will materially affect your rights, we will notify you by email about these changes. If you continue to use our service after you receive notice of changes to this Privacy Policy, we will assume that you have accepted these changes.

Contact Information

If you have any questions about this Privacy Policy, please feel free to write to us at: info@HybridLearning.in and we will reach out to you as soon as possible.